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  1. LeMond
  2. FAQs
  3. Customer Support

Customer Support

  • Can I put a different saddle on the Prolog or Dutch?
  • What temperatures can I store the bike in?
  • How do I use the Customer Support Portal (CSP)?
  • My new LeMond Bicycle has been delivered, but there’s a problem. What do I do?
  • Do I need to keep the box my LeMond Bicycle was delivered in?
  • What if I don't like my new LeMond Bicycle when it arrives?
  • I’ve tried to contact your customer service team but the phone is busy.
  • I want to add an item, or make a change to my order. How can I do that?
  • I have changed address since placing my order. Can you ship to my new address?
  • I have a question which isn't listed here. Where can I get an answer?
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