Prolog & Dutch
- Do I need to tighten the tune hubs on my bike?
- What lubricant do you use on the chain?
- How wide are the Dutch handlebars?
- How low can the saddle go on the Dutch?
- What is the step through height on the Dutch?
- What is the best way to clean my bike?
Electronics, Motor, and Battery
- How do I change/understand the level of assist?
- How do I turn the lights on/off?
- How do I know how much charge/battery is left?
- How do I pair my bike to the phone app?
- Can I tune the motor to get more power?
- Can the main battery be removed/replaced?
Delivery & Assembly
General
Customer Support
- Can I put a different saddle on the Prolog or Dutch?
- What temperatures can I store the bike in?
- How do I use the Customer Support Portal (CSP)?
- My new LeMond Bicycle has been delivered, but there’s a problem. What do I do?
- Do I need to keep the box my LeMond Bicycle was delivered in?
- What if I don't like my new LeMond Bicycle when it arrives?